A versatile User Experience Designer and a certified usability analyst with over five years of crafting user experiences for various web, mobile and software applications. Cross-skilled in Technical Writing for four years, I have a forte in UX writing, user documentation, blogging and creative writing.I’m an expert communicator, effective problem solver and a creative thinker.
I love to demystify the complexities that lie around a design problem by walking in the user’s shoes and understanding unmet individual needs, and then deriving design insights and solutions that count! To accomplish this, I perform User research, identify and map user flows, create sketches, design low and hi-fid prototypes to guide the product development process.
An evangelist of Design Culture, I believe in fostering an environment that constantly motivates me to win back the human side of the work I do. I seek inspiration in and outside the office, behind my computer screen,into the big wide world, and love working in an environment that exposes me to various people, methodologies and technology which in turn enriches me as a designer oriented to design thinking delivering highest possible value through my design. I am quick to pick up new tools, processes and methods and very comfortable working with a multidisciplinary team. .
As a UX designer, my roles involved designing wireframes and prototypes, for software across platforms such as Web-based applications, Smart Phones, Tablets and HMI devices across the construction, mining, manufacturing and sales domains. As a product researcher, I was also involved in applying User Research techniques and conducting user interviews, contextual inquiries and usability testing for defining the overall user experience for applications.
Designed User Experience solutions for software across domains such as Banking, Aerospace, E-commerce, Manufacturing, and Healthcare. Responsible for end-to end product strategy including resource allocation and monitoring, project budgeting and scheduling, solution approach, access to tools and end to end support for product release
Worked on entire suite end user documentation like User Manuals, Online Help Systems and Process documents
Participated in the Research activity of End-user tasks and fulfill the requirements of process flow events by coordinating with Subject matter experts.